FREQUENTLY ASKED QUESTIONS
Yes. All the products sold on Paradise Parapharmacy are 100% original and sourced directly from authorized distributors and brands. Product images on our website accurately represent what you will receive. However, note that manufacturers occasionally update packaging or labels — in such cases, the formula and quality remain exactly the same.
Once you complete your purchase, a sales receipt is automatically sent to your email. You can also log in to your Paradise account and view your order history and invoices in the “My Orders” section.
If you wish to return an item, please contact our customer support team within 7 days of receiving your order. Returned products must be unused, unopened, and in their original packaging. For hygiene and safety reasons, certain health and beauty items may not be eligible for return.
You can email us at support@paradiseparapharmacy.com or use the contact form on our website for assistance.
Yes, we regularly restock popular items. If a product is out of stock, you can click “Notify Me When Available” on the product page, and you’ll receive an email alert as soon as it’s back.
Some limited-edition or discontinued items may not return, but we’ll always recommend the closest alternatives.
We currently ship nationwide across Lebanon, with same-day delivery available in select areas. International shipping is coming soon!
For more details about delivery fees and estimated times, please visit our Shipping Information page or contact our customer service.